Support

Last updated 14 August 2026

Write to support@slidakite.app. A person reads it — there is no ticket system, no bot, and no account you need to create first.

Reporting a bug

The game keeps no logs and sends us nothing, so a good report is genuinely all we have to go on. The four things that make a bug fixable:

• Which iPhone you're on, and which iOS version (Settings → General → About).
• What you were doing when it happened — building, a wave, a challenge, the code panel, crossing a border.
• What you expected versus what actually happened.
• Whether it happens every time or happened once.

A screen recording is worth all four. If the game crashed, the crash is already on your device — Settings → Privacy & Security → Analytics & Improvements → Analytics Data, find the entries beginning with Brickbots, and attach the most recent one.

Common questions

What do I need to play?

An iPhone running iOS 18 or later. The game is designed for iPhone; it runs on iPad in iPhone compatibility mode, which works but is not the layout it was built for.

Does it need an internet connection?

Never. The game makes no network requests at all — it plays identically in airplane mode, on a plane, or in a basement.

Does it collect any of my data?

No. No accounts, no analytics, no advertising, no third-party code. Everything you build stays on your device. The full detail is on the privacy page.

Does it work with a game controller?

Yes. Connect a controller and the game switches to it the moment it appears, and back to touch the moment it drops. Every action is available both ways.

Is it suitable for children?

It's rated for ages 9 and up. The combat is machines fighting machines, with no blood, gore, or depiction of injury — but it is combat, so we declare it. There is no advertising, nothing to buy inside the game, no accounts, no chat, and no links out of the app.

Where are my builds saved, and can I back them up?

On your device, and only there. They're included in your normal iPhone or iCloud device backup, so restoring a backup restores them. There is no cloud save and no way for us to recover anything — deleting the app deletes your builds with it.

I want a refund.

Apple handles all purchases and refunds through reportaproblem.apple.com. We never see payment details and can't issue one ourselves — but do tell us what went wrong, because that we can fix.

How do I suggest something?

The same address. Feature requests from people who have actually played the game are the best notes we get.

Response time

This is a small operation, not a support desk — expect a reply within a few days rather than a few minutes. Every message gets one.